What if I haven’t received my tickets yet?
All tickets that haven’t been received yet by mail will be available at the Ticket Table at the you would like to attend. Please come to the lobby early and visit our Ticket Table.
Have extra tickets you’re not using?
Bring them to the Ticket Table and we can give them out to walk-ins.
Can I still get tickets?
While all of our reserved tickets have been distributed, you can still receive tickets for services that are not sold out at the Ticket Table in the lobby of your campus. We do anticipate some no shows, but we cannot guarantee any seats for services that are sold out. All remaining tickets will be given out on a first come first serve basis, so please come early.
Where is The Ransom Church located?
When are the services scheduled?
Friday, December 22 | 7:00 PM
Sunday, December 24 | 9:30 AM
Sunday, December 24 | 11:00 AM*
Sunday, December 24 | 4:30 PM
Thursday, December 21 | 7:00 PM
Sunday, December 24 | 9:30 AM
Sunday, December 24 | 11:00 AM
Sunday, December 24 | 6:00 PM
Is there sign language interpretation available?
We will have an interpreter provided during our 11:00AM service at our Downtown Campus. Please proceed to the reserved seating in the front North corner of our seating area.
When should I arrive?
The lobby will open one hour prior to the first service. The main doors into the service will open 30 minutes prior to each service. Please note that if you are not in your seat when service begins, your seat may be released for someone else to use, even if you have a ticket. Keep this in mind and please arrive in a timely fashion.
Where should I park?
For parking information on where it is acceptable to park, see the parking diagram below. To be good neighbors please avoid the no parking sections as you may be ticketed. Again, please arrive in plenty of time to park and get to your seats. If you are willing, please consider parking farther away to serve others who may need the closer spots.
Where should I sit?
Your tickets are general admission, so the earlier you arrive, the more likely it is that you can get seats where you would like to sit and that your whole family can sit together. Please fill in towards the front and center of all sections first to leave the open seats on the outside of each section and near the back for those still coming in. Please note that the later that you arrive, the less likely it will be that your whole family will be able to sit together- so plan accordingly. We cannot guarantee group seating for last minute arrivals.
Where is the nursery?
Our Ransom Kids Nursery will be available for ages 0-3. The nursery is located in the northwest corner of our lobby. Volunteers will be available to assist you in getting name tags printed for your children and getting them all checked in and safe! The Nursery will be open 30 minutes prior to the first service for each night. Please remember to allow 5-10 minutes extra time if you plan to use childcare for the check-in process.
Where can I hang my coat?
Please use the coat racks throughout the lobby to hang your coat so as to leave you more room at your seat.
Will there be an offering taken?
Yes, The Ransom DOES take an offering on Christmas Eve, and we are excited that all of our offering (unless specifically noted) we receive will be given away! This year’s offering will be split between a local and a regional cause. Locally, we will be supporting the Glory House and regionally we will be supporting He Sapa New Life. If you will be out of town but would like to donate to either of these, click HERE to make a donation.
So that’s it! That’s what you need to know! Come early…and come ready! God is going to do amazing things at our Christmas Eve services. Feel free to contact us with any questions at firstname.lastname@example.org. Otherwise, we’ll see you at Christmas Eve services!